Shipping policy

Shipping Policy

Operational Headquarters

All order fulfillment, logistics coordination, and customer shipping inquiries are managed by:

Operational Headquarters & Fulfillment Coordination
32534 Legacy Isle Parkway Avon Lake, OH 44012

This is our primary management hub where our team coordinates logistics, manufacturer relations, and customer support.

Legal Registered Office
5793 Gold Crest Dr Bossier City, LA 71112

This is the official legal domicile for Raznation LLC dba Iron Forge Industrial

Phone: (888) 240-7247

Email: sales@ironforgeindustrial.com

Iron Forge Industrial operates as the authorized seller and fulfillment coordinator for all brands and products listed on this site. Orders are shipped directly from our supplier network to your delivery address.

Shipping Destinations

We ship exclusively within the Contiguous United States (lower 48 states). For Alaska, Hawaii, or international freight inquiries, please contact us at sales@ironforgeindustrial.com for a custom quote.

Shipping Costs

Shipping fees are fixed per brand and applied automatically at checkout. The rates below apply to all standard orders within the Contiguous United States.

Brand / Supplier	Shipping Rate
Xpower	Free ($0.00)
Vaniman	$99.00
Sentry Air Systems	$299.00
Valley Craft	$299.00
Tombstone Jack	$449.00
Arclight Dynamics	$489.00
Badass Workbench	$489.00
Ballymore	$489.00
Eagle Morlin	$489.00
HafcoVac	$489.00
Kenco	$489.00
National Auto Tools	$489.00
PrestiVac	$489.00
RAMS	$489.00
Tin Knocker	$489.00
Top Dog Attachments	$489.00

These rates reflect flat-rate freight and handling charges based on equipment size, weight class, and freight carrier requirements. No additional shipping fees will be applied beyond the rate shown above for your selected product.

Processing, Handling & Transit Times

Order Cutoff Time: 2:00 PM EST, Monday – Friday
Handling Time: 1–3 business days (Monday – Friday)
Transit Time: 5–10 business days (Monday – Friday) via LTL Freight or Ground Carriers
Total Estimated Delivery: 6–13 business days from the date of order placement

Orders placed after the 2:00 PM EST cutoff or on weekends/holidays will begin processing the next business day.

Carriers & Heavy Equipment Delivery

We ship via UPS, FedEx, DHL, and LTL Freight carriers (for heavy machinery and industrial equipment).

LTL Freight Delivery

Important: Heavy equipment is delivered curbside or to a loading dock by default. If your delivery location requires a Liftgate Service or Residential Delivery, please select these options at checkout. Failure to select required services may result in delivery delays or re-delivery fees charged by the carrier.

Missing or Delayed Shipments

If your tracking has not updated or your order has not arrived within the estimated delivery window:

Verify the shipping address on your order confirmation email.
Allow up to 24 hours past the estimated delivery date for final carrier scans to update.
Contact our logistics team at sales@ironforgeindustrial.com or (888) 240-7247

We will open a carrier investigation on your behalf within 1 business day of your inquiry.

Contact Us for Shipping Inquiries

For all shipping-related questions, tracking issues, or freight delivery coordination:

Iron Forge Industrial (Raznation LLC) Email: sales@ironforgeindustrial.com

Phone: (888) 240-7247

Hours: Monday – Friday, 9:00 AM – 5:00 PM EST